ADP SmartCompliance - A Smart Move in the Right Direction
ADP SmartCompliance is used daily to upload and respond to tax notices. To fund the ADP Wisely Card. Review Invoices & Funding for credits …
Overview
What is ADP SmartCompliance?
ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.
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How ADP SmartCompliance Differs From Its Competitors
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Popular Features
- Complex Tax Scenario Management (24)8.181%
- Tax Data Reporting (39)7.979%
- Tax Document Management (32)7.373%
- Compliance Administration Management (32)7.272%
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What is ADP SmartCompliance?
ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is ADP SmartCompliance?
ADP SmartCompliance is a comprehensive, cloud-based human capital management (HCM) compliance portfolio designed as an extension to any HR, payroll, or benefits system, such as ERPs, third party or other HCM solutions. ADP empowers employers to shift regulatory obligations to opportunities by streamlining, automation and reducing the regulatory compliance burden for organizations with a combination intelligent technology and analytics paired with expert service. ADP SmartCompliance is platform-agnostic and is best utilized as a full suite. However, employers have the option to mix and match SmartCompliance capabilities to integrate with their selected HR, payroll, and benefits systems. ADP SmartCompliance is designed to continue to grow to meet the ever-changing regulatory and compliance landscape, keeping employers ahead of demands, changes, and potential penalty scenarios.
The ADP SmartCompliance portfolio includes:
- Employment Tax: Streamlined processes to support federal, states, and local employment tax filing and remittance.
- Wage Garnishments: Processing of liens, garnishments of disbursement payments; automated notifications to courts, agencies & employees; and facilitating calls with employees, beneficiaries, custodial parents, attorneys & applicable agencies.
- Tax Credits: Identity, capture and apply federal, state and local tax credits and incentives for organizations of all sizes.
- Wage Payments: Electronic tracking and payment options designed to be flexible and to meet the demands of the modern workforce.
- Employment Verification: Provide credentialed verifiers with secure and automated access to employment, identity and income verifications.
- Health Compliance: Proactive and unlimited visibility in employer data and business practices to address employer mandates for ACA IRS and applicable state heath coverage and reporting requirements.
- Unemployment Claims: Managed unemployment claims, insurance and appeals with the assistance of ADP unemployment claims technology, analytics and dedicated professionals.
ADP SmartCompliance is platform-agnostic and able to integrate with existing HCM technology, to shift compliance and obligations to opportunities. The list of integrations shown below is just a sample of ADP SmartCompliance's integrations options.
ADP SmartCompliance Screenshots
ADP SmartCompliance Videos
Wage Garnishments: An Employer Liability
ACA: The Devil's In The Data
ADP SmartCompliance Integrations
- Enterprise eTIME, by ADP
- ADP GlobalView Payroll
- ADP Vantage HCM
- ADP Workforce Now
- Cornerstone OnDemand
- Deltek Costpoint
- KeldairHR
- iCIMS Talent Cloud
- myStaffingPro
- TalentReef
- Viewpoint Vista
- Cadient Talent
- ADP Payforce
- ADP / The Right Thing
- ADP Recruitment Management
- Avionte
- Career Builders
- Ceridian Tax Services
- Dexter + Chaney Spectrum
- EmCentrix
- EMPTrust
- Great Plains
- HR Service Inc.
- Infinium
- Infor
- JD Edwards EnterpriseOne
- Kenexa BrassRing
- Kronos
- Lawson
- NowHire
- Oracle
- PDS Vista HRMS
- PeopleSoft
- ProBusiness
- Sage
- SAP
- Snagajob
- Sum Total Solutions
- TEAM Software
- TempWorks
- Ultimate - Ultipro Enterprise
- US Verify
- Workday
- WyckWyre
ADP SmartCompliance Competitors
- OneSource Virtual
- Equifax
- Ceridian
ADP SmartCompliance Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States, Canada, U.S. Territories |
| Supported Languages | English |
Frequently Asked Questions
ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.
OneSource Virtual are common alternatives for ADP SmartCompliance.
Reviewers rate Sales and Use Taxes highest, with a score of 9.5.
The most common users of ADP SmartCompliance are from Enterprises (1,001+ employees).
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Reviews and Ratings
(240)Attribute Ratings
Reviews
(1-25 of 59)Companies can't remove reviews or game the system. Here's why
March 01, 2024
Thanks
Score 6 out of 10
Vetted Review
Verified User
Tax profile set up, updates. Review, downloading and saving quarterly reports Uploading garnishments. Reviewing wage and tax invoices
- When setting up a jurisdiction, the system forces you to enter the account number with the specific format so you are not incorrectly putting in the wrong number which will force rejections
- I like the ability to filter a number of areas within Tax to drill in
- The quarter end exception area is relatively easy to fix/understand
- The amount of time before the system knocks you out
- Quarterly tax filings - need to have the actual forms that are filed as opposed to only showing the monthly "voucher" with payments
- Garnishments - allow client to add updates/notes during the "review" process and not lock you out. Notes should be accessible for both client and ADP
- Upload additional documentation regarding a garnishment/order to link the data together. i.e. select an existing garnishment, click on add additional document (can have "action needed" or information only section
February 22, 2024
You'll be glad you have ADP SMART COMPLIANCE!
We have been able to use ADP SmartCompliance as a center focus for numerous functions for our company. It has been great to have one company that can handle a multitude of capabilities from our Payroll taxes, garnishments, pay cards, final pays, and pay method transactions. It definitely has saved time and helped us be proactive instead of reactive as a company.
- It helps us identify our employees who entered their account information incorrectly and get the payment reissued to them as quickly as possible.
- It helps us quickly and securely issue payment to employees who terminate.
- We efficiently get our garnishments processed to remain compliant.
- Allow us to see uncashed checks past six months without having to work with a representative.
- Better review by adp of garnishment uploads to locate the employee's information before kicking it back to the company.
- A way to add money to our wisely account without backing out of a wisely authorization to do so with the account is low.
February 22, 2024
Would choose it again and again
We use SmartComplinace to stay on top of all ever changing tax accounts from all the states. Between 5 different companies, the data is easy to find, sort and resolve. I love uploading agency notices and get a feedback from the customer service to quickly troubleshoot any issues. Reporting is also extremely streamlined. SOD are easily accessible and you dont need to search through all paper copy to find needed state data.
- Reporting on all changes
- Intuitive dashboard
- Easy to upload notices
- Recommendation on how to resolve pending issues
- SR should be easier to find
- Getting updates on outstanding SR
- Getting notes from customer service regarding SR
February 19, 2024
The good the bad and the Okay
Score 9 out of 10
Vetted Review
Verified User
Wage payment verification, stop payments, direct deposit reversals, garnishments and taxes
- Ease to stop payments
- Ease to look up garnishments in one place
- Verification of checks cashed
- Wording of the services
- Better Search engine
February 15, 2024
A resource you can trust!
ADP SmartCompliance manages our tax payments to IRS and Social Security Department.
- Excellent operative system - friendly usage
- Excellent customer services and support
- ADP offers great resources to help educate yourself and grow
- If there is an error the code explanation does not give you what you need to research and fix it.
December 28, 2023
SmartCompliance- Your one stop shop for tax compliance
Score 10 out of 10
Vetted Review
Verified User
Currently I use SmartCompliance to update our SUI rates to ensure ADP is in line with the notices we receive from tax authorities. I am able to set up new tax authorities when needed and maintain our tax profiles, but one of my favorite features is being able to pull down any of our tax records if I am notifed of an issue of what wa reported or confirm a fiing has occured. Not only does SmartCompliance provide different reporting capabilities, you have the ability to access invoices and check on funding, load agency notices for research, but we also use it for Garnishments. As SmartCompliance has evolved, I've noticed that I use it so much more for tax research and balancing. It has really become a regular tool for me.
- Reporting capabilities
- Access to tax records is a great addition so you do not have to rely on your client representative to provide the information
- Ability to resolve exceptions when there is an issue with a file, such as a new tax jurisdiction you may not have been aware of and passed tax data to ADP
- The hHelp Center provides both internal and external links links to different tax and compliance resources, which is extremely helpful since it isn't always easy to get to the correct one when it comes to the states.
- Would like to see a little more detail on erros that show up when running quarter error reports. Sometimes the code explanation does not give you what you need to research fully.
- The amont of time it takes to be notified of a resolution after loading a tax notices is very long and then not complete. When they provide a letter that states more information has been provided, please include that in our notice package so we are awae of the additional information provided
November 29, 2023
ADP SmartCompliance is a great choice
Score 10 out of 10
Vetted Review
Verified User
ADP SmartCompliance is the a great tool that I use daily in my role as Payroll Supervisor. I use it to review direct deposit errors, tax agency notices that need to be resolved and invoice management. The site is easy to navigate. I would highly recommend.
- Invoice reconciliation
- Direct deposit error resolution
- Tax help
- Service Fee invoices should be made available on smart compliance
November 28, 2023
Not the best experience
After purchasing Workday for our in house payroll, we learned that Workday could not handle the reporting needed for our quarterly and annual tax filing. ADP tax now files our payroll taxes.
- Training
- Automatic syncing
- There are a lot of reports available
- It can be difficult to find the reports you are looking for.
- When using the excel downloads on reports, it would be better if they were easier to work with. Too many page breaks and headers makes it difficult to sort through large files to narrow information.
November 27, 2023
All in One Stop Shop
ADPT is our TPA and pay our payroll taxes and make garnishment payments.
- Access to set up new tax codes.
- Ability to pull tax reports when needed.
- Upload agency notices when received.
- Pull ADP invoices when requested.
- Make is easier to access amendment pkgs when needed.
- When a code falls out and it is corrected, have access to remove it from the dashboard if there's not payment history.
November 17, 2023
ADP SmartCompliance Review
We currently use Employment Tax to help us with all our tax needs. We also use Wage Garnishments. I have used ADP on a previous job and when starting this job recommended, we go with ADP to help simplify all of our tax needs.
- Provides resources on new tax laws
- Provides me with easy look up on local tax set up
- Communication with my current dedicated representative
- Mapping of jurisdictions
February 24, 2023
Good for new users
Tax resolution and filing. We use it to file all of our taxes, but also to resolve tax issues from federal, state, and local jurisdictions. The ability to load agency notices directly to their website is a useful tool. We use the ADP tax locator to research what local and state taxes apply to an employee. ADP SmartCompliance is a great return on investment because they assist with filing taxes, along with their registration services for setting up new tax jurisdictions for us where we have not filed before.
- Files taxes
- helps resolves tax setups
- has consistent check in with me
- information overload
- easier access to The Bridge
- quicker and more turnaround time for tax resolutions to agency notices
February 21, 2023
ADP Solutions for Compliance in Payroll and HR
Score 10 out of 10
Vetted Review
Verified User
ADP Smart Compliance processes our tax liabilities, wage garnishments, and provides a portal for employees to store their W2s and pay stubs. By outsourcing these items, we have reduced compliance issues and solved platform issues for federal reporting. Our previous provider had not updated its platform, so there were many problems transferring data. ADP is a leader in these areas and they stay ahead of new regulations that help drive organizational guidelines.
- Tax liability processing
- Wage garnishment and child support payments
- Wage payment portals for employees
- Training in other ADP products in order to help users be subject matter experts, even if they are not currently using the other products
- Offer training for their solutions that do not coincide with calendar quarter end dates
February 16, 2023
Awesome system and representatives!
We currently use ADP SmartCompliance for payments, garnishments and taxes. I currently specifically use taxes. There is definitely more accuracy, control, and organization using ADP SmartCompliance. We have great representatives for all of the services, which we find so helpful when we are trying to contact someone for help on open issues.
- ADP representative help
- Help desk is so robust
- The search feature is so helpful as I am able to find cases or states etc. when looking for something specific
- Garnishments
- Search
- Resources
February 16, 2023
ADP Smart and Secure Software
We use ADP SmartCompliance for tax filing services. Once our small university started adding employees in other states, the multi-state filing requirements were more than one payroll employee could handle. ADP SmartCompliance takes care of monthly, quarterly, and annual payroll reporting and filing as well as the processing and delivery of our W2 forms to all employees.
- The website is easy to use and very well organized.
- Customer service and support have been great with a dedicated specialist assigned to our university.
- I would like to see additional help beyond website links to set up registration and tax withholding in other states. This would greatly help reduce my time on that task.
- Quicker turn around on some report generation.
February 16, 2023
SmartCompliance: Your one stop shop for tax compliance
Score 10 out of 10
Vetted Review
Verified User
We use an in-house system for payroll processing and use ADP for tax filing services. SmartCompliance is used for setting up and maintaining needed tax jurisdictions, as well as issue resolution for account/filing issues that may arise, as we have the ability to load a notification into the application for ADP to research for items such as additional liabilities, credits, possible missing information from a filing. SmartCompliance has links to tools that assist with local taxes and other resources needed to ensure our taxes are remitted properly.
- Access to tools for tax related research.
- Access to historical returns.
- Ease of new Jurisdiction set-up and maintenance.
- I would like to be provided a copy of additional information provided to a jurisdiction when there is an Agency Notice resolution.
- Access to the code used on the quarterly reports. Code numbers don't do us any good if we don't know what they are in order to address accordingly.
- The amount of time for issue resolution on an agency notice, at times, can take a very long time before receiving a resolution and there is never a response when asking for an update.
December 01, 2022
ADP SmartCompliance products are a must have for large organizations working in multiple states.
I currently use ADP's products and have used ADP's products in past companies that I have worked for in the past 22 years. I have used ADP SmartCompliance for Taxes, Wage Payments and Wage Garnishments. It is a very user-friendly website. It has a lot of valuable information. ADP always tries to stay ahead of the new legislation that comes out often and sometimes on a daily basis. They update their software and communications to customers and offers training to gain knowledge of new products. ADP's products are a valuable asset for an organization.
- Very user friendly! Easy to navigate & find information needed.
- Stays ahead of new legislation.
- Training available for new products & software.
- When I offer feedback on website, I would like to get acknowledgement that they received it.
- I would like to see email notification for certain important notices brought back.
- Email notification needs to be used for acknowledgement of important notices.
November 16, 2022
ADP SmartCompliance = Trust, Ease and Confidence
The Payroll department uses SmartCompliance to manage Wisely enrollments. Also, I use it to manage my periodic and quarterly tax files, send over agency notices and see their resolutions, pull tax reports for balancing files and W-2 management. It is a critical part of our work.
- Provides insight and information regarding payroll taxes
- Provides reporting that is excellent
- Aline card enrollment and management
- Provides links to needed information
- Format of the reports when exporting is clunky and a lot of clean up is needed
September 27, 2022
Meeting and Complying with our Organizations needs.
We use ADP SmartCompliance for employment tax filings. It is wonderful that ADP works with Oracle Fusion to integrate their tax solutions and create opportunities for our business to better sync and manage our payroll taxes. I think this led our organization to using ADP SmartCompliance as a solution to processing payroll taxes.
- Reporting is very plentiful and helpful when tax agencies have notices or alerts.
- The environment is very user friendly and good at notifying you of outstanding tasks that need to be completed.
- Setting up tax jurisdictions is simple and quick. Really appreciate that aspect.
- I see some room for improvement on the ability of SmartCompliance to link to the year end site and processes.
- I'd like to see more feedback while the tax research team is investigating outstanding agency notices within the notes section of the site.
September 25, 2022
ADP SmartCompliance is the best Employer Tax Service in the market!
My company uses SmartCompliance for all of our tax filing and registration needs. It allows the Payroll Department to focus on other items than tax compliance. I can depend on ADP to keep up with all the newest tax laws and trickle down the information to their clients.
- The easy use of the website.
- The constant upgrades to make the product better.
- Provide a 1-800 number for basic questions.
- Provide a chat area.
August 02, 2022
ADP SmartCompliance - A must have!
Score 5 out of 10
Vetted Review
Verified User
We recently purchased ADP Workforce Now and added SmartCompliance to help with our remote employee workforce in multi-state jurisdictions. We needed all the help we could get with new state setup and the hope that ADP would offer online resources and some type of new state setup wizard to help with the process.
- Upload agency notices when received in the mail
- Provision a new state is very easy through SmartCompliance
- There is a resource link within SmartCompliance that gives you a lot of information about the state you are entering with new employees, agency phone numbers, and helpful hints.
- You can easily see your tax profiles and the status of each along with the quarterly reports that have been filed.
- ADP should have their SC employees better trained to give consistent answers about how to handle certain tax issues relating to the states. I seem to get a different answer multiple times.
- It's difficult to distinguish between which cases/letters goes through ADP Workforce Now Service Connect and which cases go through SmartCompliance. I have been told differently on many occasions and will find a case in both places.
- While many of the agency notices of tax rate changes, etc. are a very quick process and ADP "resolves" the case, I find other notices get lost in the shuffle when it doesn't fit exactly into the rate change bucket or the past due bill that says "Just Pay It". Some letters aren't that straightforward.
June 28, 2022
Great Partner for Tax Processing
ADP SmartCompliance was very helpful in the transition when our company was sold a few years ago. Our account manager is a great partner to help with everything from setting up a completely new company to changes in tax laws.
- Keeps up with tax law changes
- Providing reporting to confirm periodic, quarter , and year-end files
- Having a dedicated account manager to partner with for questions and issues
- Providing filings and information for inquiries from agencies
- Lower the threshold for invoicing. We sometimes have smaller files that take a while to be invoiced
February 21, 2022
Good for Smaller Businesses Without a Tax Professional Onsite
Score 8 out of 10
Vetted Review
Verified User
It helps us stay up to date with all the continuous changes happening every day. The covid pandemic threw us for a loop like every other company and ADP SmartCompliance was a great resource for us to stop on top of all of the changes. I'd recommend it to any smaller company that doesn't have an onsite tax specialist position.
- Easy to use
- Easy to view reports and status of reports
- I wish the reports would download faster. It can take a few mins for a 941 to download.
- Can't think of anything else
November 22, 2021
Response time from rep hasn't been great.
Score 9 out of 10
Vetted Review
Verified User
I have had no issues with ADP SmartCompliance. I'm still learning but everyone is helpful. ADP Ambassador discussion threads are helpful, too.
- Good information
- Fast website
- Timely
- Contact/rep doesn't always get back to me
- Some webinars went so fast that I didn’t get a chance to ask questions or take notes. When I mentioned this in the survey after the webinar, I was emailed and called and asked why. When I explained my responses, they wanted me to say it had been a good experience. It wasn’t.
- I wish there would be more opportunities for newbies to gain information regarding payroll/ADP
November 22, 2021
Great for submitting electronic tax payments
We use ADP SmartCompliance to electronically file our payroll taxes. We also submit agency notice letters and refund checks for ADP to verify and research.
- Easy to upload files.
- Easy to acknowledge and correct problems with local agencies not set up.
- Hard to get ADP SmartCompliance to add ER deferred social security amounts to files for amended 941 returns.
- Hard to get ADP SmartCompliance to use credits we know we have with tax agencies.
- Reports are not user friendly.
November 11, 2021
Great tool with awesome support
Score 10 out of 10
Vetted Review
Verified User
ADP SmartCompliance is used by multiple ADP products for things like report access. Items specific to your WOTC program will be found on this portal under “Tax Credits”; WOTC integration with workday is real-time like ADP Tax Credit AdHoc Assessment, ADP Tax Credit Polling, and ADP Tax Credit Notify Hire.
- ADP_Tax_Credit_Polling
- ADP_Tax_Credit_Ad_Hoc_Assessment
- We are new and all the information is very helpful.
- No issues at this time.
- Very helpful customer service.
- Great team at integration